The following applies to all orders placed on Discogs.

UPDATED AS OF 2022.09.28


Where is my order?

  • Most orders are processed within 3-7 business days. Once it has shipped, you will receive an email notification from our fulfillment center that your item has shipped.


Can I track my order?

  • It depends. 
    • All orders within the US are shipped Media Mail
    • All orders shipped within the UK are shipped Royal Mail 48, which is trackable
    • All orders shipped from the UK to the rest of the world are shipped Royal Mail International Business Zone Low Priority, which is NOT trackable
  • When your order ships you will receive a confirmation email with any relevant tracking information, if available.
  • My order is late, what should I do? 
    • If your package is late, please check with your local courier first. Many times they fail to leave a notice letting you know that your package is ready for pick up at your nearest post office. If not picked up, it will be returned.


Will I pay customs or import taxes?


Possibly. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. We have no control over these charges, nor can we predict what they may be.


Our fulfillment center must clearly list the value of each item on the outside of the package. Any inquiries asking to change these values will be ignored.


No refunds are provided if your package is returned for refusing to pay these import duty taxes.


Any requests for packages to be marked as gifts and or lower in value are ignored.